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I’ve been with Specsavers for over five years now and during that time I have essentially had three roles. While all my roles have been in the Public Relations team, it’s been exciting to be promoted and have that opportunity to take on more responsibility and also manage a team.

Heather

Head of Public Relations

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What makes you most proud of your time so far at Specsavers?

I loved launching the Specsavers Community Program where through each pair of glasses sold Specsavers gives back to The Fred Hollows Foundation and local charities. It’s a fantastic program that has only been operating for one year. During that time we had the very big goal of raising half a million dollars in one year. We have blitzed that raising $637,000! All the stories that have come out of this program have been amazing too. It’s great to see Specsavers giving back to the communities in which we operate.

What are the best things about your role?

The best thing about my role is the collaboration with other departments to get things done! I work really closely with so many departments and I love that – anyone from National Marketing, Local Marketing and Professional Services to Legal, Product, Finance and so on.

I think the people at Specsavers are all really ‘green blooded’ (which is a saying we use to mean passionate about Specsavers), and it’s a joy to work with like-minded people who love their work and just want to do a great job.

Another highlight of my role is working with all the store partners who are also incredibly passionate about their businesses. As they are all store owners, you are dealing with an optometrist who is a business owner and also a retail partner who owns their own business. It’s a great model and it really works.

I’ve learnt a lot of new skills since I have been with the business, especially from a product/design point of view and my role and product work as a team – it’s great and that’s the real fun and interesting part. When you work on a product and see it launch and sell, it’s a great feeling.


How have you developed?

I’ve been with Specsavers for over five years now and during that time I have essentially had three roles. While all my roles have been in the Public Relations team, it’s been exciting to be promoted and have that opportunity to take on more responsibility and also manage a team.

The business certainly helps me to reach my full potential by providing whatever training is required. In the first year I did so much training, but it was absolutely essential, especially when I took on the role of managing people. Specsavers certainly sets its staff up for success and gives everyone the opportunity to succeed. You just have to take the opportunities.

Since I have been here I have had two great Managers who I have been able to learn from and who have been able to guide me and give me what I need when required.

I love working for Specsavers as it is a global company and I would love the opportunity to work overseas in the business at some stage. I was lucky enough to go to Guernsey and London last year for the global PR meeting and I really enjoyed meeting my colleagues who do a similar role to me but in another country.

Describe the culture

Everyone in the Marketing team is an expert in their own area and very passionate and driven. We all have the same end goal: to drive people into our stores and build our brand.

Our team is very supportive of one another and we pick each other up when we need to and celebrate our successes together. We also work across a lot of projects together, for example Spectacle Wearer of the Year, so it’s nice to have that support and camaraderie.

We’ve come from all over - some from Specsavers UK, some from a retail background, some not, so it provides a great perspective for the brand and how we can make it better.

Why would you recommend a career at Specsavers?

I would recommend Specsavers because they really believe in and support their staff. Also I feel in my role I have a lot of control and creativity – this can be a blessing and a curse as you really need to believe in yourself and deliver 110% of the time.

Specsavers is also global so there is lots of room to move around and we see this all the time with colleagues, which is great. Another great thing is the benefits – bonuses, birthday leave, additional annual leave, flexibility, profit share and so on. Specsavers didn’t win Employer of the Year 2013 for nothing!