Our culture
Specsavers is driven by a culture of partnership. All our team members are committed to our vision of working together.
The Specsavers culture can be felt throughout our organisation, wherever you are. Working within our team means working hard and using your skills and experience to achieve great things. Living our Specsavers vision and values is part of what we do.
We set high targets and work hard to support our partners and people. We want to make sure that we all realise our full potential. For our partners, this means having the support they need to build a successful business. For our people, this means a rewarding career with opportunities to develop and grow.
In return, your hard work will always be rewarded. There are a range of benefits on offer for all our team members. Plus, there’s a lot of fun to be had with team social events happening throughout the year.
Corporate Social Responsibility
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At Specsavers, an important part of our culture is also our passion for giving back to our communities. We support a number of charities and causes locally, nationally and internationally, having raised around AUD$4,000,000 in 2013/14 alone.
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At Specsavers, we ensure we provide a safe and healthy workplace for the people who make our products. Across our supply chain, human and civil rights are respected. We’re committed to our global ethical trading policy and conduct regular, independent audits of all our major suppliers outside of Europe. Our European suppliers already adhere to globally recognised regulatory standards.
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We also understand the impact we have on our environment and so we’re committed to running our businesses in a sustainable way. This means being efficient in the resources we consume, minimising the waste we generate and reducing our CO2 emissions in every area of the organisation.
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We have a clear responsibility to our customers, partners and team members, and the communities we operate in, to always operate with social conscience. That’s why Corporate Social Responsibility is an essential part of our culture, just as it has been since Specsavers’ foundation. The Specsavers Australia and New Zealand business has a strong CSR program and we encourage our team members to be active social citizens through fundraising and volunteering.
Vision and values
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Our customers – the lifeblood of the business
By putting our customers first, we develop meaningful and respectful relationships. We go the extra mile because we believe we can make a difference to people’s lives. By providing the best healthcare service to our customers, we are living our vision and values supporting the Specsavers brand.
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Our people – supporting our staff to be the best they can be
To make sure our people have the best possible support, we are continuing to invest in our training, our stores and our infrastructure. It’s an approach that has always supported our business model, bringing us more customers, more stores and a bigger market share year after year. By setting our people up for success, we believe we will continue to grow.
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Partnership – at the heart of everything we do
Without partnership we would not be the business we are today. We are committed to providing store partners with clear strategic direction and first-class business support. That way, they can deliver the very best service to our customers. The Specsavers Joint Venture Partnership is based on mutual trust and understanding, these values also underpin the way we work with our colleagues and suppliers.
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Communities – giving back
Specsavers is about more than just about providing a high level of healthcare. It’s about changing lives for the better. We make sure we give something back to the communities we work in, wherever we are in the world. Our offices, stores and manufacturing sites raise money as well as giving their time and support to a huge variety of causes, charities and community initiatives.
Our people
Featured profile
Daivik
Optometrist Joint Venture Partner
Working with the right people definitely helps both in-store and out. Having the mountain of people at the Support Office who can get things done is unbelievable. I’ve never seen an optometry company so involved in customer service.
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